Cloud Sparks Solutions ensures 100% customer satisfaction. In case of any duplicate charge due to processing error, failing to fulfill any of your special designing requirements or not able to complete your design order as per the delivery policy, your complete design order amount will be refunded.

In case of any dissatisfaction from any design services provided by Cloud Sparks Solutions, you can submit a refund request within five days of your initial designs completion. However, it shall be assumed between both parties that you are satisfied with your initial designs if a refund request is not received within five days of initial designs delivery.

All refund requests should be communicated to the support department. Cloud Sparks Solutions, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis.

To assure your refund request is approved, please make sure you meet the following requirements:

Claim your refund specifying your concern by contacting us at info@cloudsparkssolutions.com.

We will try to resolve your concern by virtue of our revision policy immediately or else will email you a refund request approval from our refund department.